Digital Transformation and Information Technology

SIDF delivered remarkable achievements in digital transformation in 2023, most importantly was simplifying processes through automation. Using data analysis, SIDF revealed implementable insights and promoted customer engagement. For 2024 plans, SIDF will introduce new dynamics between business sectors and information technology as a means of promoting innovation. SIDF will also use advanced technology to improve resilience and competitiveness. In cooperation with business sectors, several major projects were implemented as part of Organize the House (OTH) Program.

During 2024, SIDF is laser focused on promoting the digital services added value, achieving a higher project implementation rate, improving customer experience, and establishing a resilient infrastructure to leverage innovative solutions to address business challenges.

Major completed projects:

Mawarid Plus Interface Development and Improvement)
SIDF redesigned the user interface of Mawarid Plus (Advanced HR Cloud Solution) providing better access to services and reducing the steps required to issue cover letters.
Promising Factories Initiative
The Promising Factories is a sub-initiative to support local industry. The initiative supports entrepreneurs and SMEs financially to launch their manufacturing projects, through two tracks, the first is the soft loans (without personal guarantees), and a second track to be announced soon.
WAIE Program
SIDF launched WAIE for the automation and monitoring of governance, risks and compliance (GRC) processes into a single digital platform. The unified system is intended to be utilized by all SIDF departments for the purposes of risk, compliance, internal audit, policy management, among other important procedures.
“Road to 50” Logo across All Systems
SIDF took part in the Road to 50 Campaign by using the slogan “50 Years” across all systems.
National Data Bank (NDB)
SIDF has successfully completed connection with the National Data Bank (NDB) - a unified data warehouse and a national data ecosystem, which empowers comprehensive and effective national data governance and management, and helps establish a data based digital economy.
“Road to 50” Logo across All Systems)
SIDF launched the pilot phase of Tamkeen Plus, a key strategic project by SIDF. The system aims to improve user experience by redesigning the system, reducing the required steps, unifying data sources, and improving system performance.
Automatic Connection with Nafath Platform
SIDF established iLAB with the goal of boosting creativity and innovation.
Innovation Platform (iLAB)
SIDF has completed integration with the SDAIA National Information Center (NIC), and developed a new account registration feature and/or logging into Tamkeen through the unified Nafath platform.
Survey System
SIDF has developed a professional system for conducting internal and external surveys, which facilitates the design, launch, follow-up and analysis of survey results, while maintaining privacy and information security.

Phase 1 of the Guarantee Program
SIDF launched the Guarantee Program, which is a non-financing product that provides compensation from SIDF to banks and industrial companies in the event that the customer defaults on its obligations..
SafeNet Multi-Factor Authentication
SIDF introduced multi-factor authentication solution as part of its ongoing efforts to promote the IT infrastructure security and to adhere to the National Cybersecurity Authority (NCA) requirements.
Automated Payment System with Banque Saudi Fransi
SIDF implemented a connection channel for SADAD with the Banque Saudi Fransi through payment via IBAN or SADAD itself..
Disaster Recovery Center Experience
The Fund implemented the Disaster Recovery Center Experience, and successfully achieved the target recovery time and recovery point target
Customer Financial Claims System
SIDF launched the Customer Financial Claims Automation System to improve customer experience.
Email Archiving
SIDF launched the Email Archiving Project as a reliable tool for effective email archival and data management. The project allows for effective email archiving, maintaining compliance, improving productivity, and reducing operational costs associated with email storage.
Linkage with SIMAH
SIDF has completed automation with the Saudi Credit Bureau (SIMAH) to provide integrated digital services and improve the quality of the provided data.
Mobile Device Management (MDM) Application
SIDF introduced advanced procedures and tools for secure access to many of its technical services on mobile devices, which enhances privacy, information security and compliance with legislation.