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05

SIDF Strategy

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SIDF Strategy Priorities for 2023

  • briefcase

    01 Work Culture

    SIDF ensures a strong work culture is maintained within its processes, by building a solid foundation and a resilient environment. This year, SIDF focuses on implementing more culture-oriented initiatives to define the cultural framework and leadership principles that best represent SIDF. SIDF always seeks to ensure that its employees work in a productive, dynamic, performance-based, and customer-centric environment.

  • talent-hand

    02 Efficiency & Operational Excellence

    SIDF shall implement best practices to optimize the use of its resources. To have a clearer vision for the future and meet quality standards, SIDF will improve the planning process by institutionalizing all transformations through proper business documentation and knowledge preservation. SIDF will also ensure a strong governance framework that identifies roles and responsibilities among stakeholders.

  • hr-group

    03 Customer Focus

    Customer focus is one of SIDF’s core values. Our customer relationship is the building block for improving the experience of internal and external customers. SIDF will foster a customer-centric culture, built on a deep understanding of their issues and needs, to ensure a seamless customer journey

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